Shipping Policies

Shipping

Please call JLA at 800 704 8976 if you have an item to exchange based on the above-stipulated return-to-exchange policy. 

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Shipping time of your item will depend on your location and the type of service and product you select.

We have three shipping options for high and fine jewelry: 
Fedex Express Saver Insured (3-Day) -  $20.00 (free for all final produce purchases)
Fedex Express Insured (2-Day) - $60.00 (shipping charge not included)
Fedex Overnight Insured - $120.00 (shipping charge not included)

In addition, please note the following summary: (i) Products can only be exchanged if the wrong order was received and only in the country in which they were originally purchased; and (ii) we do not offer refunds or exchanges on delivered final orders because all orders are made-to-order and are custom-fitted to the specific wearer having placed the order originally. For more information, see Refund, Exchange and Warranty Policies

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